Terms & Conditions

The Terms and Conditions outlined below relate to your (“the User”) use of the website www.oliveandcharlie.co.za.  By using the w you acknowledge that you have read and accepted these Terms and Conditions.

Should you not agree with these terms and conditions, please do not use this website.

You agree that all activities that occur under your name or on your behalf on this website will be deemed to have been authorized by you. If you are under 18 years of age, you may use this website under the guidance of your parent/guardian.

Olive & Charlie reserves the right to update the terms without notice. kindly check them from time to time as your continued use of the site signifies your acceptance of any changed terms.

The use of this website is subject to the following terms of use:

Prices are in South African Rands. Prices are subject to market fluctuation and changes in currency exchange rates and can be modified without prior notice.

Images are for illustrative and information purposes only. The actual product may vary from images provided, especially with regards to colour and dimensions.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us or our partners. This material includes, but is not limited to, the design, layout, look, appearance and graphics.

Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Copyright on any information or trademark contained on the Olive & Charlie website is reserved and protected by copyright and trademark laws. All rights not expressly granted, are reserved.

This website and the contents of this website may not be copied, reproduced, republished or uploaded. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Unauthorized speculative, false or fraudulent use of the website or the contents or materials contained in it, is not allowed.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information.

They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


We value your privacy and know that some of the information you choose to give us is personal. We take that seriously.

We will keep your details confidential and not give them to a third party unless they are used to fulfil the purchases made through the Website.

We may use them to maintain and improve customer service levels.

The User may receive newsletters relating to useful developmental advice, latest products and offers, and general toy-related news. The User may unsubscribe from these newsletters at any time.

The User can also view, change or delete the personal details by logging onto your profile through the Website.

Any personal information that is stored will not be shared with a third party other than for the delivery of products ordered through the Website.

The User’s payment details are never recorded or kept by the Website or the Provider.


The use of products bought from the Provider is done at the User’s own risk.

The User indemnifies the Provider against any loss, injury or damage which may occur as a result of using the products purchased through the Website.

The Provider has taken all reasonable security precautions to protect the personal and payment information of the User.

The User acknowledges that any security breach that occurs through the User’s own electronic equipment (computer, tablet, phone or any other internet-enabled device), which may result from lack of adequate virus protection or presence of harmful spyware or malware on the User’s equipment, shall not be the responsibility of the Provider.

The User acknowledges that all transactions, agreements, notices or other communication provided electronically by the Provider satisfy any legal requirement.

We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website.


We reserve the right to cancel the order if:

  • We have insufficient stock to deliver the goods you have ordered
  • We cannot obtain payment a product, price, or offer description fault has been identified
  • We do not deliver to your area

If we do cancel your order we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 28 days of your order.

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.

We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

If you have any queries or concerns relating to these Terms and Conditions, please contact us on info@oliveandcharlie.co.za.

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